Effective Date: 06/11/2026

We want you to be confident when ordering from Ironheadz Sports Nutrition. Please review the following policy before making your purchase.

Supplements

Unopened supplements may be returned within 30 days of delivery or purchase. To qualify for a return, the product must be:

  • Unopened and unused

  • Factory sealed

  • In its original packaging

  • Accompanied by proof of purchase

Opened supplements cannot be returned or exchanged. Because supplements are consumable products, we cannot accept products once the safety seal or packaging has been opened, broken, removed, or altered.

Flavor preference, texture, personal preference, or an individual response to a product does not make an opened supplement eligible for return.

Apparel and Accessories

Apparel and accessories may be returned within 30 days of delivery if they are unworn, unwashed, unused, and returned in their original condition with any applicable tags or packaging.

Items showing signs of wear, washing, odors, stains, damage, or alteration will not be accepted.

Print-on-demand apparel, customized merchandise, gift cards, clearance items, and products specifically marked Final Sale cannot be returned unless they arrive damaged, defective, misprinted, or incorrect.

Customers are responsible for reviewing the product size guide before ordering. Size exchanges are subject to product availability and approval.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within seven days of delivery at support@ironheadzsupps.com.

Please include:

  • Your name and order number

  • A description of the problem

  • Clear photographs of the product

  • Photographs of the packaging and shipping box when applicable

After reviewing the claim, we may provide a replacement, exchange, store credit, or refund. Please keep the product and its packaging until we provide further instructions.

Starting a Return

All returns require authorization before being mailed or brought to the store.

Email support@ironheadzsupps.com with your name, order number, the item you wish to return, and the reason for the return. If the return is approved, we will provide return instructions.

Do not mail a return without contacting us first. Unauthorized returns may not be accepted or refunded.

Return Shipping

Customers are responsible for return shipping costs unless the order arrived damaged, defective, misprinted, or incorrect.

Original shipping charges are nonrefundable. We recommend using a trackable shipping method because Ironheadz Sports Nutrition is not responsible for returns lost or damaged during return shipping.

Refunds

Approved refunds will be issued to the original payment method after the returned item has been received and inspected.

Please allow 5–10 business days for an approved refund to appear after it has been processed. Processing time may vary depending on your bank or payment provider.

Products that do not meet the return requirements may be denied a refund.

Order Cancellations

Orders may be canceled only before they enter processing or fulfillment. Once an order has been processed, printed, packed, or shipped, it cannot be canceled.

Contact Us

For return questions or assistance, contact:

Ironheadz Sports Nutrition
500 Winchester Avenue, Space 452A
Ashland, KY 41101
support@ironheadzsupps.com
(606) 393-5657

This policy does not limit any rights available under applicable law.